Core Values Action EMS was built on integrity. We believe in honesty, responsibility and hard work. It is this philosophy that enables us to deliver the best service possible, as well as granting us the privilege of creating long lasting relationships with our customers.

Technology Action EMS is on the cutting edge of technology. We are consistently updating our computers and communication systems. By using electronic data collection coupled with satellite tracking our dispatchers deploy the appropriate vehicle to our customers in the shortest amount of time. Action has also created the EZPCR® patient reporting and billing system, that allows for next day billing and instant customer service.

Anywhere, Anytime Action EMS is nimble and ready, we have All Terrain Vehicles (ATV’s, Bike Teams staffed with Paramedics or EMTs and a Multiple Incident Response Vehicle (MIRV) fully stocked and ready to deploy. This gives us the freedom to serve where we are needed.

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The American Business Awards

2010 Winner - Best Overall Company of the Year

2010 Finalist - IT Department of the Year

2009 Finalist - Best Overall Company of the Year

 

The Stevie Awards honor and generate public recognition of the achievements and positive contributions of organizations and business people worldwide. The Stevie Awards mission is to raise the profile of exemplary organizations and individuals among the press, the business community, and the general public.

 



Commission on the Accreditation
of Ambulance Services (www.caas.org)

Action Ambulance Service, Inc., is one of only 130 Ambulance Services nationwide to have achieved the gold standard of approval by an independent site team. Nationwide there are approximately 15,000 eligible services.

Accreditation assures our patients that our service has met the comminssion's high standards for quality patient care and that our service stands ready to care for their families if needed.

 

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Mass Excellence Award (www.massexcellence.com)

In 2010 Action Ambulance Service was again awarded the Silver level recognition Award from MassExcellence. This award is based upon have best business practices which are aligned with the prestigious Malcolm Baldrige National Quality Award (http://www.baldrige.nist.gov/). Action recieved the Silver level recognition award in 2008 and has several members of their Leadership Team who have served as MassExcellence examiners.

 

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2009 Company of the Year Stoneham Chamber of Commerce.

Action Ambulance is a proud member of the Stoneham Chamber of Commerce and has been serving the residents of the Stoneham community for over 30 years.